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Best Practice Guidelines Codebots Basics Features and Extensions Techies Activity Kit Way of Working Release Notes

User journey

Isaac Joe Kong, 15 June 2020

Take the time to lay out the Users Journey through your product, so you understand where all the key interaction points are.

Define your audience

Isaac Joe Kong, 15 June 2020

Look at the big picture to see what groups your problem is affecting and what people you should target your solution towards.

Perspective cards

Isaac Joe Kong, 05 June 2020

Perspective cards is a quick activity to help you gain insight into how your product’s stakeholders or users see your product from their angle and perspective.

Project journey

Isaac Joe Kong, 02 June 2020

The project journey lets you both plan and reflect on activities and lessons in the scoping stage.

What is the Activity Kit?

Tessa Holland, 22 May 2020

What is the activity kit, how was it made and how is it helpful?

How do I make my own Activity Kit item?

Tessa Holland, 22 May 2020

A breakdown of how you can go create and document your own Activity Kit item.

Rapid prototyping

Isaac Joe Kong, 03 April 2020

Quickly build and test out prototypes to help validate your idea so you can ideate on improved solutions.

Red routes

Isaac Joe Kong, 02 April 2020

Red routes are a map that sorts out how often people use a feature and how many of the user bases interact with it. They will help to filter key tasks and prioritise your Story backlog.

Brainstorming ideas

Isaac Joe Kong, 02 April 2020

Taking a creative approach to generating ideas and narrowing down the best solutions to start building.

Pattern Recognition

Isaac Joe Kong, 02 April 2020

Look for patterns in the research and interviews to give more insight into the project


Mikaela Robertson, 17 March 2020

The best way to test a product is with a high-quality prototype that allows the users and project team to really understand what is being made.

Model Design

Mikaela Robertson, 17 March 2020

A model is designed as part of the scoping process for the purpose of creating an early understanding of the way the data will be structured and show this to the client.


Mikaela Robertson, 16 March 2020

Now you have a rock-solid foundation and know what to start building, time to visualise the product.

Brand Identity

Mikaela Robertson, 16 March 2020

Before you start to visualise the product, you should have a grasp of the brand identity you are building towards.

User Testing

Mikaela Robertson, 16 March 2020

You’ve learnt everything you need from your project manager and built a basic prototype. Now its time to start testing the solution on actual users to validate your work.

User Feedback

Mikaela Robertson, 16 March 2020

Time to share with the people what you built and see what they think about your ideas.

User Story Mapping

Mikaela Robertson, 16 March 2020

Card sorting allows the scoping team to throw up all potential functionality up onto the wall. Once it’s all up there we can begin to sort them into MUST haves, SHOULD haves and NICE to haves.

Discovery Interviews

Mikaela Robertson, 16 March 2020

Have a chat with your users to gain insights into what they need and want and how your product can solve problems they are facing.

Defining the problem

Isaac Joe Kong, 25 February 2020

Working with the stakeholders to define the problem that team will be solving with the project.

Experimental Framework

Tessa Holland, 10 September 2019

Embrace an experimental mindset and encourage an investigative culture in your team.